At Estelle & Ruby, we want to make your checkout experience simple, safe, and secure.
We currently accept the following payment methods:
Shop Pay
Shop Pay Installments
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
Please note that available payment methods may vary depending on your location, device, browser, and checkout eligibility.
Shop Pay Installments may be available for eligible orders. Availability, payment terms, and approval are determined at checkout and may vary per customer.
All prices on our website are displayed in USD ($), unless stated otherwise at checkout.
Your order will be charged in the currency shown at checkout before you complete your purchase.
All payments are processed securely through Shopify Payments and trusted third-party payment providers. Estelle & Ruby does not store your full credit card details on its own servers.
Payment is charged when your order is placed successfully. Once your payment has been confirmed, you will receive an order confirmation by email.
Any applicable taxes, shipping costs, duties, or additional charges will be shown at checkout where applicable before you complete your purchase.
For international shipments, customs duties, import taxes, VAT, sales tax, or handling fees may apply depending on the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
If your payment is declined, your order will not be processed. Please check your payment details or try another available payment method.
We reserve the right to refuse, cancel, or limit transactions in cases of suspected fraud, unauthorized activity, pricing errors, stock errors, or other legitimate business reasons.
Approved refunds will be issued to the original payment method used at checkout. Please note that it may take several business days for the refund to appear on your bank, card, or payment provider statement.
For more information, please see our Returns & Refunds Policy.
If you have any questions about payments, please contact us at:
Email: info@estelleandruby.com
Customer service hours: Monday to Friday, 09:00 – 17:00 business days
Estelle & Ruby is operated by JT Brand Operations LLC, a company registered in the State of Wyoming, United States.
Company name: JT Brand Operations LLC
Trade name: Estelle & Ruby
Principal office: 30 N Gould St Ste R, Sheridan, WY 82801, United States
EIN: 98-1917000